Data of traffic generated by agency managed campaigns is not transparent. This means that media source information about the traffic is not visible to advertisers and shows as agency traffic.
Agencies can enable agency transparency, which means that advertisers can then view the details of traffic generated by an agency. If you require transparency, the agency should enable it, using these instructions.
Once agency transparency is enabled, you are able to view both historical and current data.
Viewing transparent agency traffic in the dashboard
To see traffic from transparent agencies:
Go to Dashboard > Overview, in the top-right corner, click Advanced Filter .
The Advanced Filter window opens.
- Click Agency.
The list of agencies you work with is displayed. Transparent agencies are marked accordingly.
- Select the agencies whose traffic you want to view.
The screenshot below shows the media sources used by transparent agencies.
Using the Group By filter, you can group the data by agency too. Selecting multiple agencies in the agency filter and grouping by agency, you can compare in your dashboard the performance of the different agencies with whom you are running campaigns.
Agency transparency in reports
Both Aggregated and Raw Data Reports display the data traffic sources of the transparent agency.
For transparent agencies, the Agency/PMD (af_prt) column remains empty, while the Media Source (pid) column contains the name of the media source used by the transparent agency. For non-transparent agencies, Agency/PMD column contains the name of the agency, and Media Source column remains empty. In Data Locker, both columns contain the agency name.
Cohort reports: Transparency is currently not supported. Media source agency data is shown as not transparent for both transparent and non-transparent agencies.
Agency transparency in the retention dashboard
The Group By filter allows you to group data by agency and media source to reflect the transparent agency traffic.
Data Locker and API
Where agency transparency is enabled, data that you get using API or Data Locker includes the transparent agency data.