Whitelisting a Test Device

Introduction

AppsFlyer provides advertisers the option to whitelist devices for testing purposes. This allows you to test that installs are recorded.  The reason for whitelisting a device is due to the 90-day re-attribution policy.  

By default, an install is ignored if we see a previous install on the same device within the last 90 days. The only exception is if the device is on the whitelist, in which case all installs from this device are considered "new installs".

AppsFlyer Device ID - Whitelisting a Test Device

 Important!

Only the app owner (Advertiser) can use this method to whitelist devices

With AppsFlyer Device ID app you can easily view your Device ID and directly whitelist your device as a test device in your AppsFlyer account.  In addition, the app allows you to share this information easily.

  1. Download the app:
    Android iOS

    android-download.png

  2. After Downloading the app, a screen is displayed according to the Operating System you are using:
    iOS

    Android

     

    white-list-device-android.png

    white-list-device-android2.png

  3. Click Whitelist (for Android, click Whitelist Device and then Whitelist in the next screen).

    You are prompted to enter your AppsFlyer login details after which the device is whitelisted as a test device in your AppsFlyer account.

  4. Click Share to share the Device ID information using the system share dialogue.

    Alternatively, it is possible to whitelist a test device through the AppsFlyer Dashboard.

Alternatively, it is possible to whitelist a test device through the AppsFlyer Dashboard.

Adding a Device to the Whitelist from the AppsFlyer Dashboard

 Important!

Any team member can use this method to whitelist devices

  1. Login to your AppsFlyer dashboard

  2. From the user's drop-down menu click Test Devices to open the Test Devices window

  3. Click Add device 

  4. Choose the device's operating system
  5. Enter the Device Name and ID (for iOS: IDFA.  For Android: AID, Android ID, IMEI).  For more information on this, click here.

     Note

    When whitelisting an iOS test device, enter the letters in the IDFA in uppercase and with hyphens(-)

    iOS
    Finding your IDFA
    AppsFlyer Device ID App can be downloaded here 
    Android
    Download the AppsFlyer Device ID App, here.

    You can also use the method below:

    Finding Your IMEI
    Open your dialer and enter *#06#* using the keypad
    Finding Your Android ID
    Open your dialer and enter *#*#8255#*#* using the keypad
    Google Advertising ID
    https://support.google.com/googleplay/android-developer/answer/6048248?hl=en
  6. Click Save only when you have completed these fields.  A green Added confirmation pop-up appears in the lower right-hand corner of the screen.  As soon as the device is added, it appears in the devices list until you delete it.

After the device is added to the whitelist and you generate a click and launch a newly installed app on the test device, you can see a new click and non-organic install on your dashboard.

 Tip

You can whitelist up to 40 devices per account.

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