Adding and managing team members

To add a team member:

1. Click the email address on the right side of the header bar. 
2. Select Team members from the drop-down list.
3. On the Team members page > Click +Add team members.
4. Complete the Create a new member section:
   • Name: Use letters, numbers, spaces, period (.), hyphen (-), underscore (_), and/or quotation marks (‘ or “). 
   • Email:  A team-member email address can only be associated with a single AppsFlyer account.  If the address is already used in another AppsFlyer account, then this message appears: Can't create this user. 
   • Department
5. Grant admin capabilities [Default: Access is disabled] 
   Enable permissions as needed: 
   • Add and remove apps in the account 
   • Add and edit team members
   • Edit App settings page
   • Access My plan and Payments
6. Grant app permissions [Default: Access is enabled]
   Team members have access to all apps and all future apps in the account.

   

   Team member access options include the following:
   • Option 1: Use the default setting (option to Reset to default)
     • Select all apps and Include all future apps are enabled.
     • Access to all apps in the account and any added in the future.
   • Option 2: Enable Select all apps, but disable Include all future apps.
     • Access to all apps currently in the account.
     • No access to apps added in the future (admin can change this status).
   • Option 3: Disable Select all apps
     • No access to any apps in the account.
     • If Select all apps is disabled, then access to Include all future apps is automatically disabled.
   • Option 4: Disable Select all apps and then select specific apps
     • Only has access to apps marked by checkmarks.
7. Manage data permissions [Default: Access is enabled]  
   Raw data access: Enable/disable access as needed. 
8. Click Save.
   • Return to Team members page.
   • New team member receives an email invite and needs to activate their account. 

To add an ad-network team member:

1. Click the email address on the right side of the header bar. 
2. Select Team members from the drop-down list.
3. On the Team members page > Click +Add team members.
4. Complete the Create a new member section:
   • Name: Use letters, numbers, spaces, period (.), hyphen (-), underscore,(_), and quotation marks (‘ or “). 
   • Email: A team-member email address can only be associated with a single AppsFlyer account.  If the address is already used in another AppsFlyer account, then this message appears: Can't create this user. 
   • Department
5. Grant admin capabilities [Default: Access is disabled]
   • Option: Add and edit team members
6. Click Save.
   • Return to Team members page.
   • New team member receives an email invite and needs to activate their account. 

Newly-added team members receive an email invite.  

To activate a team member account:

1. In the email invite, click Activate My AppsFlyer Account.
   Note! The link is valid for 48 hours. If it expires, ask the admin to resend the email invite.
2. Enter a password. Requirements are shown during password creation.
3. Click Log in. 

To activate their account, newly-added team members must respond to the initial email invite within 48 hours. If it expires, the admin can resend the invite.

[Admin] To resend an email invite:

1. Click the email address on the right side of the header bar.
2. Select Team Members from the drop-down list.
3. Search for the team member row (column sort or search field).
4. Click Actions > Resend email invite.

An advertiser can give ad network/agency admins and team members permissions to their account to access information, configure integrations and in-app events, etc. Learn more

To give an ad network/agency team member access to an advertiser account:

1. Ad network/agency must ensure the designated team member has an account. If not, an account must be set up.
2. When a new account is set up, the team member must activate it via an activation email.
3. Ad network/agency must give the team member's email address to the advertiser.
4. Advertiser, within their account, must add the team member to a specific ad network/agency. If the ad network/agency team member doesn't have an account (see Step 1), then the advertiser will get an error message.

To modify team member permissions:

1. Click the email address on the right side of the header bar.
2. Select Team members from the drop-down list.
3. Search for a team member (column sort or search field).
4. Click on the team member's name or, under Actions, click Edit team member details.
5. Update settings. Available settings depend on the type of account.
6. Click Save.

To enable/disable team member access to raw data:

1. Click the email address on the right side of the header bar.
2. Select Team Members from the drop-down list.
3. Search for a team member (column sort or search field).
4. Click on the team member's name or, under Actions, click Edit team member details.
5. Go to Manage data permissions > Raw data access and enable/disable access to raw data.
6. Click Save.