Adding and managing team members

At a glance: An AppsFlyer account has one admin, but can have up to 600 team members. The admin creates team member profiles and manages their permissions (capabilities) and access to apps. 

Account roles and permissions

AppsFlyer accounts have two types of user roles:

  • Account admin (also, account owner)
    • One admin per account
    • Access to all apps registered in the account
    • Sets team member permissions and app access
    • Assigns admin capabilities to team members
    • Learn more > Changing the account admin
  • Team members  
    • Optional role
    • Number of team members depends on the subscription plan; the maximum is 600 
    • Cannot assign admin permissions to other team members

 Note

If you want to become a team member, you must contact your account admin. If you sign up to AppsFlyer independently, you will not have access to your account.

Every advertiser, agency, or ad network has their own admin and related team members. The table lists permissions that the admin can enable for team members. 

Per account type: Admin can give permissions to team members 

 Permissions

Default settings

 Description 

Accounts that can
apply permissions

Advertiser

Agency as a  partner 

Ad network 

General access

Disabled

Add and remove apps

Access options include:

  • All current apps
  • All future apps
  • Specified apps

x

x

Disabled

Add, edit, and remove team members

  • Update user details
  • Assign/remove apps 

 

Disabled

Edit app settings: 

  • Loyal-user events
  • Time-zone settings
  • IP masking
  • Enabling retargeting
  • Uninstall measurement

x

x

 

Disabled

Access My plan and Payments

x

x

App access

 Enabled

Access all apps currently in the account

x

 Enabled

Access apps that will be added to the account (future apps)

x

Data access

 Always enabled

Access to aggregate data

x

 Enabled

Access to raw data

x

 Always disabled

Access to Pull API key 

Note! Admin can provide a Pull API key to team members as required

Admin
access only

Admin
access only

x

Adding team members

Advertiser and agency accounts

To add a team member:

  1. Click the email address located at the right side of the header bar. 
  2. Select Team members from the drop-down list.
  3. On the Team members page, click +Add team members.
  4. Complete the Create a new member section:
    • Name: Use letters, numbers, spaces, period (.), hyphen (-), underscore (_), and/or quotation marks (‘ or “). 
    • Email:  A team member email address can be associated with a single AppsFlyer account.  If the address is in use, in a different AppsFlyer account, the message Can't create this user displays. 
    • Department
  5. Grant admin capabilities [Default: access is disabled] 
    Enable permissions as needed: 
    • Add and remove apps in the account 
    • Add and edit team members
    • Edit App settings page
    • Access My plan and Payments
  6. Grant app permissions [Default: access is enabled]
    Team members have access to all apps and all future apps in the account.

    1_Account_status_label.JPG

    Team member access options include the following:
    • Option 1: Use the default setting (option to Reset to default)
      • Both Select all apps and Include all future apps are enabled.
      • Can access all apps in the account and any added in the future.
    • Option 2: Enable Select all apps, but disable Include all future apps.
      • Can access all apps currently in the account.
      • Cannot access any apps added in the future (admin can change this status).
    • Option 3: Disable Select all apps
      • Cannot access any apps in the account.
      • If Select all apps is disabled, then access to Include all future apps is automatically disabled.
    • Option 4: Disable Select all apps and then select specific apps
      • Cannot access all apps in the account, only those with checkmarks.
  7. Manage data permissions [Default: access is enabled]  
    Raw data access: Enable/disable access as needed. 
  8. Click Save.
    • Return to Team members page.
    • New team member receives an email invite and needs to activate their account

Ad network account

To add an ad-network team member:

  1. Click the email address located at the right side of the header bar. 
  2. Select Team members from the drop-down list.
  3. On the Team members page, click +Add team members.
  4. Complete the Create a new member section:
    • Name: Use letters, numbers, spaces, period (.), hyphen (-), underscore,(_), and quotation marks (‘ or “). 
    • Email
    • Department
  5. Grant admin capabilities [Default: access is disabled]
    • Option: Add and edit team members
  6. Click Save.
    • Return to Team members page.
    • New team member receives an email invite and needs to activate their account

Account activation

Newly-added team members receive an email invite.  

To activate a team member account:

  1. In the email invite, click Activate My AppsFlyer Account.
    Note! The link is valid for 48 hours. If it expires, ask the admin to resend the email invite.
  2. Enter a password. Requirements are shown during password creation.
  3. Click Log in

Resend an email invite

To activate their account, newly-added team members must respond to the initial email invite within 48 hours. If it expires, the admin can resend the invite.

[Admin] To resend an email invite:

  1. Click the email address located at the right side of the header bar.
  2. Select Team Members from the drop-down list.
  3. Search for the team member row (column sort or search field).
  4. Click Actions Resend email invite.

Managing team members

Modify permissions

To modify team member permissions:

  1. Click the email address located at the right side of the header bar.
  2. Select Team members from the drop-down list.
  3. Search for a team member (column sort or search field).
  4. Click on the team member's name or, under Actions, click Edit team member details.
  5. Update settings. Available settings depend on the type of account.
  6. Click Save.

Access raw data

To enable/disable team member access to raw data:

  1. Click the email address located at the right side of the header bar.
  2. Select Team Members from the drop-down list.
  3. Search for a team member (column sort or search field).
  4. Click on the team member's name or, under Actions, click Edit team member details.
  5. Go to Manage data permissions > Raw data access and enable/disable access to raw data.
  6. Click Save

 Tip

To change integrated partner (ad agency and ad network) access to app data, go to Configuration > Integrated Partners. Learn more about integrated partner access to app data.

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