Facebook Ads setup guide

  • Advertisers
  • Agencies

Introduction

How long does it take to start attributing your Facebook mobile app ads with AppsFlyer?

If you already have AppsFlyer's SDK integrated in your app, and already have defined your app on Facebook, the answer is less than a minute!

You don't need to implement Facebook Login or integrate your app with Facebook's SDK for mobile attribution. Just follow the step-by-step setup instructions below.

Facebook App ID

But first, if you still haven't defined your app on Facebook, follow these instructions to create the Facebook app ID:

  1. Visit Facebook's App Dashboard
  2. Click Create New App under Apps - you can 
  3. Complete the name for your app, and also a unique namespace

The same Facebook app ID can be used for both your Android and iOS apps.

Basic Facebook attribution setup

To start attributing Facebook campaigns with AppsFlyer, follow these steps:

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  1. When you define your mobile app on Facebook you get its Facebook App ID.
    Copy your Facebook App ID and head to your app's dashboard on AppsFlyer.

    Facebook_For_Developers.png

  2. Click on Integrated Partners link on the left bar.

    AppsFlyer-Overview

  3. Search for Facebook and click on its logo to open the Facebook setup page.

  4. On the Integration tab activate the partner, then click inside the Facebook App ID box and paste.

    Facebook integration

  5. Configuring install attribution:
    1. Set the Install click-through lookback window.
      Select the lookback window units (hours or days) and set the slider to the desired value. The default lookback window is 28 days, to align with Facebook's default.
    2. To enable view-through attribution, activate Install view-through lookback window.
      Select the lookback window units (hours or days) and set the slider to the desired value.
      We recommend setting the view-through lookback window to 1 day, to match with Facebook.

      facebook_intstall_configuration.png

  6. Configuring Reinstall attribution:
    This lets you attribute users, who reinstall your app during their re-attribution window.
    To enable Reinstall attribution, toggle it on.
    You don't need to enable view-through attribution or configure lookback windows for reinstall attribution, as it takes its configuration from the install attribution settings (see step 5).

    facebook_reintstall_configuration.png

  7. Configuring Re-engagement attribution:
    See here.
  8. Press Save & Close.

Congratulations! You have completed basic attribution for Facebook mobile campaigns with AppsFlyer!

(Still not seeing Facebook results on AppsFlyer? Click here)

 Warning

Your app MUST collect IDFA or GAID or all your Facebook installs are attributed as organic. For further information refer to the SDK Integrations Guides for either iOS or Android.

Advanced Facebook attribution setup

With basic attribution already set up for Facebook, it's time for some quick advanced attribution setup.

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User-level data

fb_terms_of_service.png
By default Facebook does not release raw user-level data.
On the Integration tab (or here) click to accept Facebook's Terms of Service. This allows AppsFlyer to collect and enable you access to your Facebook users' raw data.

In-app events mapping

  1. Toggle In-App Event Postbacks to ON

     Note

    When enabling the Facebook in-app events mapping for an app for the first time, all the af_XXX events from the SDK are automatically mapped to Facebook's pre-defined event list. This automatic mapping saves you time and decreases mapping mistakes significantly.

  2. The Sending Option for all SDK defined events is Events attributed to any partner or organic, i.e., your entire user base is available to be reported to Facebook.
  3. Click Add Event to add an SDK Event to the list
  4. Fill in the following parameters:
Parameter Name Description
SDK Event Name The name of the event, as received by AppsFlyer either from the SDK integrated in your app, or from server to server events.
Tip - don't see the event you want in the list? Make sure to activate the event on a device with a non-organic installation and recheck.
Partner Event Identifier Select the most suitable pre-defined Facebook event tag for your event. You can also send Facebook CUSTOM events.
Send Revenue When unchecked - AppsFlyer sends all the parameters of the rich in-app event to the partner, except for the revenue parameter, which is contained in the af_revenue parameter.
When checked - AppsFlyer sends all the parameters including the revenue value (if exists in the event).

For more information about mapping in-app events with Facebook go here.

Retargeting attribution

AppsFlyer's retargeting attribution for Facebook lets advertisers attribute an existing user's engagement with a Facebook ad, and measure the quality of the user, post engagement, using the AppsFlyer reports.

It should be used ONLY if you are actively running campaigns targeted at your own users in Facebook.

  1. Enable re-targeting in app settings page.
  2. Turn on Re-engagement attribution in Facebook configuration in AppsFlyer.
  3. Set the Re-engagement click-through lookback window.
    The re-engagement lookback window is the period of time, starting from ad click, during which the app must be launched for the click to be recorded as a re-engagement.
    Select a lookback window in hours or days and set the slider to the desired value.
  4. Set the Re-engagement window.
    This is the period when the user's in-app events are attributed to the retargeting media source, as primary source.
    You can set the value in days (1-90), hours (up to 23), or even lifetime. The default is 30 days.

    facebook_reengagement_attribution.png

  • For more information about AppsFlyer's retargeting attribution, click here.
  • For information about deep linking users from SRNs, such as Facebook's, click here.

Cost, clicks and impressions data

fb_cost_tab.png

Enabling the Facebook Cost feature not only gets you the cost data for your Facebook campaigns, adsets, ads and channel levels. It also gets you the full aggregated clicks and impressions data for them.

  1. Make sure you are logged into the Facebook user account, which is enabled to handle the account's campaigns on Facebook. The user signing-in must have permissions to run all the campaigns in Facebook Business Manager
  2. Go to the Cost tab
  3. Toggle ON the Get Cost, Clicks and Impressions Data button
  4. Click the Facebook Login button
  5. When prompted, allow AppsFlyer to access your Facebook campaign data

 Notes

  • If you are already logged into Facebook, when you click the Facebook Login button, the Facebook window immediately opens and closes. This is the regular behavior.
  • If you have several users with permissions to Facebook, the best practice is to perform the Facebook login for all of them, to avoid getting partial data.

Cost data sync status

The cost tab shows the status of your cost integration and the last time AppsFlyer managed to pull matching cost data.

Facebook allows you to sync several accounts for pulling cost data. For each synced account, AppsFlyer shows the status of cost integration and the last time AppsFlyer managed to pull matching cost data.

cost_status_ui_oauth_sync.png

The table below describes five different status messages, and what to do if you see them in the cost tab.

Status Message Description What to Do

Active

Partner API is responding and returning data.

Nothing

Active

 

With sync message:

Cost Data was never successfully pulled

One of the following is possible:

  1. You just set up the integration and AppsFlyer have yet to pull data.
  2. There is no data in AppsFlyer about installs coming from the ad network.
  1. Wait for AppsFlyer to pull data.
  2. Start running campaigns with the ad network.

 

No Matching Data

 

AppsFlyer queries this app's active campaigns with the Partner API, but the partner API isn't returning any data for these campaigns.

This might happen if you change the campaign ID while it is still running.

If you rely on cost data, do not change the IDs of campaigns while they are still active and running.

Also, make sure you entered the API credentials for the correct app, and that the network is passing the correct campaign IDs on the attribution link.

Partner API is not responding

The ad network cost data API is either down or experiencing issues.

Wait for the network API to become responsive.

Invalid Credentials

AppsFlyer in unable to pull cost data as the connection is no longer valid. This can happen if your Facebook password was changed or if AppsFlyer's permission was revoked.

Re-login to Facebook in the Cost tab.

Last successful data pull

The cost tab shows the last time cost data has been pulled yet. If cost data has never been pulled, the sync message shows Cost Data was never successfully pulled.

Examples

 Examples

 

Scenario 1: Stopped campaigns

AppsFlyer pulls cost for several campaigns that you run with ad network A. You look in the cost tab and you see the message Last successful sync 2 hours ago. The same day you stop running campaigns with ad network A. Two weeks later, you look in the cost tab of ad network A. You then see the message Last successful sync 14 days ago.

 

Scenario 2: Ad network API issues

AppsFlyer pulls cost for several campaigns that you run with ad network B. You look in the cost tab and you see the message Last successful sync 2 hours ago. Ad network B then experiences issues with their API. It takes them a few hours to fix it. When you look in the cost tab you see the message Last successful sync 8 hours ago.

For more information about enriching your Facebook information with cost, clicks and impressions data, click here.

Ad revenue recording

ad_revenue.png

If your app uses Facebook Audience Network Ad Revenue for ad monetization, you can record your revenues from Facebook on AppsFlyer. This, with or without in-app purchase revenue data, gives you a complete picture of your user revenues.

To start recording Facebook Audience Network Ad Revenue:

  1. On the Ad Revenue tab set Get Ad Revenue Data to ON
  2. Set the Event Source, which is the event representing your ad revenue model in the best possible way. For example, if your revenue is based on impressions, it is recommended to send AppsFlyer an ad viewed event. The best event can be configured for each monetization platform separately. However, it is also possible to use the af_app_opened event. In this case, ad revenue is attributed for every app open performed by the user.
  3. The Ad Revenue Event is displayed. It is a read-only field presenting the new ad revenue event called [source event]_monetized (e.g. Ad_Watched_Monetized as displayed above). The ad revenue event is presented in the dashboard as an additional event.
  4. Click Facebook Ad Revenue to enable collection of Facebook Audience Network Ad Revenue on Facebook. Login with your Facebook credentials to authorize Facebook Audience Network Ad Revenue.
  5. Click Save & Close.
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