At a glance: Contact AppsFlyer support for partners through the Partner Assistant Chatbot for troubleshooting issues, opening a support ticket, or product guidance.
Overview
The Partner Assistant Chatbot directs your issues to the appropriate team, covering app-related concerns, product guidance, and technical support. The steps in the chatbot prompt you to provide the necessary details for accurate assistance, reducing the need for extra information.
To reach the Partner Assistant Chatbot:
- From the top menu bar, select Help > Contact our team. The Assistant Chatbot opens.
2. Select the Ticket Type from the list item and fill in all information.
3. Click Submit.
Viewing partner tickets
The partner tickets that you open are accessible via your email correspondence with AppsFlyer support. Access it to search, view, and verify the status of your tickets.