AppsFlyer invoice charges explained

At a glance: Understand your AppsFlyer invoices as determined by your plan, add-ons, and chargeable units. Calculate units that will appear on your next invoice. 

AppsFlyer plans

Your invoice content depends on your plan and any add-on premium features. See AppsFlyer plans, features, and plan comparisons for more information.

Premium features are add-ons to your plan. For example, Protect360 (mobile fraud protection), Xpend (cost data), Audiences, Pivot table, and Data Locker. Check with your CSM or contact hello@appsflyer.com

Chargeable units

Monthly invoices can vary and this is primarily due to the number of units attributed to you by AppsFlyer. 

Invoiced units

The table includes chargeable units. For more information, check the details of your AppsFlyer plan.  

Chargeable units Description Learn more
Non-organic installs Attributed new app installs. Overview dashboard
Re-engagements Existing users engage in a retargeting campaign; this leads to app launches. Retargeting dashboard
Re-attributions Former users engage in a retargeting campaign; this leads to new installs and app launches. Retargeting dashboard

Sample calculation

There are two suggested methods to calculate chargeable units:

  • For a unified calculation (UA and retargeting) for several apps, use the Cohort report.
  • For a calculation per app, use the Overview and Retargeting dashboards.

Calculate for several apps

You can calculate the number of units (conversions) for a number of apps using the Cohort report.
This method allows you to calculate all units for UA and retargeting for all of your apps in one dashboard.
Note that the AppsFlyer invoice is calculated based on UTC+0 timezone, so results in the Cohort report might slightly differ from the invoice and other AppsFlyer aggregated reports.

To calculate attribution units using the Cohort report:

  1. In AppsFlyer, go to Dashboard > Cohort.
  2. Click the date picker and define the previous month as the time range.

    Cohort-datepicker_en-us.png

  3. Click Apply.
  4. Click Edit Cohort.
  5. Set the cohort according to the settings below:

    • Cohort type: Unified
    • Trend type: User lifetime performance
    • Users of: All required apps
    • Grouped by: Apps and Media Source
  6. Click Apply changes.
  7. Switch to table view.

    Cohort-caculation-table-view1_en-us.png

    In the table, the Users column represents acquired and retargeted users per app and media source.

    Cohort-caculation-table-users_en-us.png

  8. Sum up the Users column, excluding Organic.
    This includes installs, re-attributions, and re-engagements for all of the apps.
  9. [optional] You can save this configuration of the report for future use.

To filter out organic conversions from the table:

  1. Click Export CSV and download the file.

    Cohort-caculation-table-view2_en-us.png

  2. Open the file using Excel and filter out “Organic”.

Calculate per single app

You can calculate the number of units consumed during the previous month using the Overview and Retargeting dashboards.

1. Non-organic installs (NOI)

  1. Go to the Overview dashboard > Click the date picker > Select Last month.

    last_month.png

  2. Set the media source and Geo (country) filters to All.
    Note the number of non-organic installs. 
    In this example: 137,620.

    all_filters.png

    non-organic_installs.png

2. Retargeting (re-attributions + re-engagements)

In the side navigation menu, go to Re-Targeting.
Note the number of Conversions.
In this example: 7,964+14,183=22,147

retargeting_link.png

retargeting_conversions.png

3. Total

Calculate the total number of units: NOI (step 1) + retargeting conversions (step 2). 
In this example: 137,620+22,147=159,767

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