At a glance: Learn how advertisers can remove apps to stop attribution, remove media sources, or delete user-related data.
Delete user history |
Some privacy regulations, such as GDPR or CCPA, give users a right to erasure. Scenario: A user requests that you delete data related to them. GDPR requires that this be done within 30 days. Action required: Use OpenGDPR API to send an erasure request. |
Stop attributing installs to a media source |
AppsFlyer collects install and event information for your configured media sources. If a media source is configured for attribution, new installs are attributed. Scenario: If you stop running campaigns on a media source, no clicks, impressions, or installs, then attribution stops. However, the in-app events of existing users continue to be recorded and attributed. Acton required to stop attributing installs to a media source:
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Delete an app |
Deleting an app makes it invisible in the dashboard and stops the platform from recording app-related data. To delete an app:
After deletion of the app:
To purge (permanently delete) an app from your account:
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Transfer apps between accounts |
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Delete your account or downgrade your subscription plan |
Reach out to your CSM or send an email to hello@appsflyer.com |