Managing API tokens

At a glance: An admin can retrieve and reset API reporting tokens on the API tokens page.


Retrieving and resetting API tokens

  • In the API tokens page, you can retrieve or reset the following tokens types: 
    • Pull, Master, and GDPR token
    • Cohort API
  • Your subscription plan designates the token types that are available to you.
  • Only your admin can see and access the token page.


  • If you reset a token, then the current token is invalidated and a replacement token is issued.
  • To avoid data loss, embed the replacement token in your scripts and automated processes. 
  • Keep your tokens safe as they enable access to your data. Don't publish tokens in public code repositories.

To retrieve a token:

  1. Click the email address located at the right side of the header bar.
  2. Select API tokens.
  3. Copy the tokens you require.

To reset a token:

  1. Click the email address drop-down and select API tokens.
  2. Identify which token to reset and click its Reset token link. 
  3. If you want to continue, click Reset token in the dialog box.
  4. Copy the new token.
  5. Embed the replacement token in scripts and automated processes that require a token.


The API tokens option doesn't appear in the menu.

This option is only visible and accessible to the account admin.


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