What is attribution?
Attribution is the act of determining what caused a user to install an app or to perform post-install acts like re-engagement or re-attribution. The attribution result is either:
- Non-organic media source if the user interacted (usually by way of impression or click) with a media source.
- Organic if the user did not interact with a media source.
Mobile attribution is essential to optimizing user acquisition, re-engagement efforts, and results.
What is a mobile app install?
The Attribution Model is a set of rules, used to determine how credit for an event is assigned to touchpoints in conversion paths. All players in the mobile marketing ecosystem, Google Play, App Store, ad networks such as Facebook and Twitter, and mobile measurement companies, have their own mobile attribution models. Each player counts installs and events differently.
It is important, to understand the attribution model of the players you work with. Most important is to understand the AppsFlyer attribution model.
In AppsFlyer, an install is recorded after the user downloads and launches the mobile app. This means that the timestamp of an app install is the first launch. This compared to ad networks that use the engagement time and App stores that use the download time.
AppsFlyer attribution methods
(Google Play and alternative app stores)
|iOS||Universal Windows Platform (UWP)|
|Device ID (advertising ID) matching||Yes||Yes||Yes|
|* Supported by some alternative app stores|
AppsFlyer employs different attribution methods, depending on the device platform and availability.
Install referrer (Android only)
Android apps downloaded from Google Play and alternative app stores are usually attributed by referral. The referrer provides the original URL, clicked before redirecting to the Android store. This is the primary method for Android attribution. Currently, Google Play and Huawei app store support install referrer attribution. Alternative app store attribution using the referrer.
Device ID matching
The ad network, which has access to the user's device, sends the device ID to AppsFlyer on the click URL, or when notifying AppsFlyer that an impression has been served. This allows AppsFlyer to match the click device ID with the device ID fetched by the AppsFlyer SDK.
Device ID matching is the primary attribution method on iOS.
Available IDs are:
- iOS devices: IDFA
- Android devices: having Google Play services: GAID
- Android devices without Google Play services: OAID, Android ID, IMEI, Fire ID
Device IDs can be hashed using SHA1 or MD5 on attribution links.
Device ID matching for Self-reporting networks
Upon the first app launch, AppsFlyer checks in the app settings if traffic is expected from any of the Self-reporting networks (SRNs), like Facebook, Snapchat, and Google Ads.
AppsFlyer queries the relevant SRNs using the unique device ID of the new install. The query uses Mobile Measurement Partners (MMP) APIs as defined by the SRNs. Based on the response, AppsFlyer may attribute the new uses to an SRN.
Probabilistic modeling is established by collecting temporary parameters about the device.
Probabilistic modeling parameters are collected:
- initially on the first click
- again when the app is launched and matching attempted.
- Includes device-related parameters such as the IP address (IPV4 or IPV6) and OS version.
- Is a statistical method not based on a unique ID.
- Loses to clicks with referrer or ID matching, if they occur within the lookback window.
- Attribution window is determined by AppsFlyer dynamically, based on user network and uniqueness IP address uniqueness. The window duration is adaptive but shorter than the window of other methods (up to 24 hours).
AppsFlyer supports the attribution of organic installs to TV and radio campaigns under the TV media source. An organic install is TV attributed when all of the following occur:
- The download, install, and the first launch together takes place a short time after the commercial is aired.
- The user is physically located in the country where the ad is aired. The option to limit to a specific city is permitted.
Methods of TV attribution:
- File Loading
- TV Integrated Partners
AppsFlyer supports attributing app installs when the app was installed on the device prior to the user purchasing the device.
Because there is no preceding user engagement, click-through, or view-through, installations are attributed on the first launch using the AppsFlyer SDK API. See Configuring and Testing Pre-install Campaigns for Android
User engagement attribution types
AppsFlyer records and uses two types of different user engagement attribution types: click-through and view-through.
Most attributed mobile installs come from user clicks on ads, like banners, videos, and interstitials.
Upon the ad click, AppsFlyer opens a click lookback window with a default duration of 7 days. Installs occurring within the lookback window duration are non-organic and are attributed to the media source. Installs that occur outside of the lookback window are considered as organic installs.
AppsFlyer recommends using seven-day click lookback windows, which is the industry standard. You can set the lookback window in the range of 1-30 days based on your agreement with the media source. For example, the lookback window of Facebook is 28 days, Twitter 14 days, and Google Ads 30 days.
Clicks Lookback Window
(All Integrated Partners)
Referrer, ID Matching
1 – 30 Days
Up to 24 hours
The Probabilistic modeling click lookback window has an adaptive lookback window, with a maximum of 24 hours, in order to maintain a high degree of accuracy.
For more information about AppsFlyer lookback windows, click here.
New installs by users who view mobile ads, but do not click on them, can be attributed to the ad network that served the ad.
The lookback window for view-through attribution is shorter than that of click-through attribution. The window is configurable.
To enable the view-through attribution, set the lookback window in the configuration window.
This is especially helpful for video ad networks that traditionally have low CTRs on their video ads, but also for traditional ad networks serving regular ads.
1 Hour - 2 Days
In cases where both a click and an impression occur, the click always prevails, as it is an active engagement.
For more information about view-through attribution, click here.
Advanced attribution topics
AppsFlyer fully attributes only one media source per install, usually using the last ad click or the last ad impression (if there were no clicks).
Assisted Installs (AKA multi-touch attribution) are installs where the media-source/campaign was not the last touchpoint but touched the user before the install and the touch took place within the attribution lookback window.
Assisting networks are shown as contributors to the install in AppsFlyer.
For more information, click here.
AppsFlyer records new app installations on a device when:
- The app was never previously installed
- The app was already installed, has been uninstalled and then reinstalled after the re-attribution window from the original install date has passed.
Reinstalls within the re-attribution window are therefore not attributed to any media source, including organic. In-app events of reinstalling devices are attributed to organic.
For device testing and multiple installations, register the device in AppsFlyer. If you don't register the device only the first install is recorded.
Reinstalling iOS apps that are backed up in iCloud
When an application is backed up using iCloud and later restored (on the same device or on another device), AppsFlyer doesn't count it as a new install or reinstall. A user who restores an app from iCloud maintains their AppsFlyer ID and attribution data.
When existing users update their app, AppsFlyer does not consider them as new users, nor show the reinstall in any way on the dashboard. You can see the distribution of your new app versions and more on the SDK information page.
The exception to this rule is when an app, that has an active user base, first integrates the AppsFlyer SDK. When existing users, update to a new version, which includes AppsFlyer SDK, AppsFlyer shows them as new organic users.